before submitting a request, please review the following:
what is equator's return policy?
returns are supported only in the case of a damaged product or a manufacturing error.
if a product is defective, a replacement or refund may be issued if you contact us within 30 days of product delivery.
clear photos showing the defect will need to be sent to equatorapparelutah@gmail.com.
my order never arrived, what should i do now?
double check your order confirmation email to find the tracking information.
if you need additional help, submit the form below. make sure to include the order number and tracking number. we'll get back to you as soon as possible!
what if i'm interested in working with equator?
submit the form below! we'll get back to you as soon as possible.